Our Company offers a seven (7) day, 100% Money Back, and Satisfaction Guarantee to all subscribers. (with the exception of Bitcoin Payments – due to the nature of Bitcoin payments these cannot be refunded) The seven (7) days, 100% Money Back Guarantee, starts from the date of purchase, includes weekends, and only applies to the initial purchase of a Domain, Shared Hosting, Web Hosting, VPS/ Cloud Hosting, Dedicated Hosting and Web Services. If a subscriber is dissatisfied with the service for any reason, the subscriber may receive a refund within seven (7) days of the subscriber’s initial purchase, for a full refund of the purchased price. All other warranties and guarantees are disclaimed. After seven (7) days, your purchase will no longer be refundable. Please email support@lunocloud.com to cancel your account.
Warranties
Except as expressly stated herein, Company makes no warranty or representation as to the merchantability, fitness for a particular purpose, workmanship or any other warranty concerning any product or service purchased from or through Company. Please email support@lunocloud.com to cancel your account.
Earnings
Independent Affiliates must orally inform the buyer of the three-day right to cancel at the time the buyer purchases the goods and deliver 2 three-day cancellation notices to every customer. Please email support@lunocloud.com to cancel your account.
Please note that any inquiries into Rank, Commissions Earnings/Payments and Cancellation/Refund Requests CANNOT be handled over the phone – You will need to submit a support ticket.